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  1. Dzengi.com
  2. My Dzengi.com account

My Dzengi.com account

Account opening and verification

  • How to sign up?
  • What documents are necessary for verification?
  • Where to send the documents?
  • How long does it take to verify an account?
  • How do I complete the account verification?
  • Which document format is accepted?
See all 13 articles

KYC procedures

  • How do I confirm ownership of my card?
  • How to confirm ownership of my cryptocurrency wallet?
  • What is a liveness test?
  • How to confirm ownership of a hardware cryptowallet?
  • How do I sign a message with a private key?
  • How do I confirm mining?
See all 14 articles

Changing data

  • How can I change the data I entered when signing up?
  • How to change my email?
  • How do I change my password?
  • What should I do if I can't change password due to an error?
  • How do I close my account?

Demo account

  • What is a demo account?
  • How do I switch to a demo account?
  • How can I deposit virtual funds to my Demo account?

Two-factor authentication (2FA)

  • How to enable 2FA (two-factor authentication)?
  • How to set up 2FA on my new device if I lost my old one?
  • What if 2FA is not valid?

Dzengi.com

+375 29 1676767

Closed Joint Stock Company "Dzengi" (TIN 193665666; Certificate of State Registration No. 193665666, issued by the Minsk City Executive Committee on January 10, 2023; Address: 220030, Republic of Belarus, Minsk, st. International, 36-1, office 625, room 2; Tell: +375 29 1676767; E-mail: support@dzengi.com)
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